Saturday, March 11, 2006

Frequent Flier Considerations


An earlier post castigated American Airlines for pulling a "bait and switch" with its frequent flier program. The airline refitted its planes to offer more legroom than its competitors and advertised "more legroom" in order to earn customer loyalty. Soon after, however, the airline reconfigured its planes to return to the same cramped seating found on every other domestic airline.

Fortunately for American's frequent fliers, the airline still offers one of the best frequent flier mileage redemption programs among the trunk carriers. It has relatively good availability for mileage redemption for flights on American and its partners, including Alaska Airlines. For 25,000 miles, I was able to book a flight to Missoula, Montana. Other airlines required as much as 50,000 miles for the trip, if seats were even available.

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