Thursday, April 27, 2006

Delta Woes and Wackiness

Two AP articles from the past week give further pause to Delta loyalists. First, a computer glitch at ATL led to a bomb scare that shut down the airport for two hours, costing cash-strapped Delta over a million dollars and probably the patronage of many customers.

Second, Delta asked its employees to VOLUNTEER to clean its increasingly grungy planes. In an effort to boost company and passenger morale, Delta asked everyone from executives to flight attendants (not sure about pilots) to pitch in and refurbish the airline's deteriorating fleet. How long before they ask customers to lend a hand? After all, waiting for takeoffs can be so tedious. Why not spend the time vacuuming, dusting and scrubbing dried vomit off carpets and upholstery? Perhaps Delta could redo its standby list to prioritize customers willing to don latex gloves and disinfectant.

3 Comments:

Blogger Phlip said...

Ha! Would you "don the latex?" I can see it now: scores of customers (only those pre-screened and identified by Orwellian biometric iris scans, of course) lining up for the chance to wipe down planes in exhange for discounted tix . . . perhaps on the "standing room only" Airbus? :P

Good lawd.

5:48 PM  
Blogger Ben said...

I'd don the latex for a first-class upgrade, but certainly not out of the goodness of my heart--or to improve company morale.

Guess those red raincoats, I mean dressed, lifted the morale only so much. What will Delta think of next?

9:03 AM  
Anonymous Patrick R said...

On my most recent Delta cross-country flight, the stewardess asked the passengers to clean the area around them—the floor and the seat-back pockets--before leaving the plane. I suspect that her southern charm allowed her to get away with this entreaty. Sure enough, the passengers pitched in and helped to tidy up their seat areas before landing.

On the plus side, Delta had a wonderful ATL-based crew with the stereotypical Southern accents. The crew delivered homespun wisdom as the passed through the aisles and chatted with customers. I’m a sucker for that sort of thing. If Delta is Southern, what will and Alaska airlines crew be like?

8:20 AM  

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